Beuto Ltd Registered in England & Wales Company No. 13388266
Trading as:
The Little Leaf Company
1. THESE TERMS
1.1 What these terms cover. These are the terms and conditions on which we supply to you, whether these are goods or services.
1.2 Why you should read them. Please read these terms and conditions carefully before you submit your order/request to me. These terms tell you who I am, how I will provide products and services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
2. INFORMATION ABOUT US AND HOW TO CONTACT US
2.1 Who I am. I am Tebor Brannen, owner of Beuto ltd trading as The Little Leaf Company registered in England and Wales company number 13388266.
2.2 How to contact me. You can contact me by telephoning +44 7503 405065 , you can also email thelittleleafcompany@yahoo.com , or writing to me.
2.3 How I may contact you. If I have to contact you I will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
2.4 "Writing" includes emails. When I use the words "Writing" or written" in these terms, this includes emails.
3. MY CONTRACT WITH YOU
3.1 How I accept your order. My acceptance of your order will take place when I contact you to accept it with receival of a 35% deposit of the total price for the work, at which point a Contract will come into existence between you and me.
3.2 If we cannot accept your order, we will inform you of this in writing and will not charge you for the service. This might be because I am unable to carry out this service or the resources which we could not reasonably plan for or because I have identified an error in the price or description of service or because we are unable to meet a deadline you have specified.
3.3. Your order number. I will assign an order number to your order and tell you what it is when we accept your order, this is also your invoice number.
3.4 I only carry out work within the UK. My website is solely for promotion of products and services in the UK, at this time I am unable to accept any offers of work from outside the UK.
4. SERVICES I OFFER
4.1 Services I offer to you are prior to any work undertaken and after visitation to the site for surveying and assessment needs for the proposed work I will offer a price via email and confirm by email.
4.2 All my prices are made on an individual basis as all jobs require different resources, skills and planning.
4.3 All quotes and prices agreed are none negotiable.
5. YOUR RIGHTS TO MAKE CHANGES
5.1 If you wish to make a change to a prior agreement you have with me, please do so in writing or via email.
5.2 If possible I will let you know of any changes to prices for any products or resources for the service.
5.3 Any additional work carried out on site at your request will be confirmed as an additional cost in writing from myself to you prier to the work being carried out with your written consent to confirm the changes to price and work.
5.4 If I cannot make the changes or the consequences of making the changes has an unacceptable impact on the work, you may want to end the contract (see clause 7, Your rights to end the contract).
6. OUR RIGHTS TO MAKE CHANGES
6.1 Minor changes to the work may be carried out in the course of the services. If Any major changes to the work are made you will be informed before work commences.
7. YOUR RIGHTS TO END THE CONTRACT
7.1 You can always end the Contract with The Little Leaf Company. Your rights when you end the contract will depend on what work has been carried out already and may have financial implications.
7.2 If you want to end the Contract because of something I have done please contact me at the earliest point by email or a phone call, to discuss how we are to proceed and following my complaints procedure (see clause 9, Making a complaint) . If you have changed your mind and no longer require the service that has been quoted for please do so in writing. (see clause 10 Refunds, if a refund is required).
8. SUPPLY'S AND MATERIALS
8.1 If the work needs materials to be bought then I will email you all the prices for the materials prior to the purchase.
8.2 Any and all supply's and materials funds must be provided before the purchase of them prier to the work being undertaken. (Please see clause 11 Payments).
8.3 If supplies or materials are required on the day and you are unable to get them I will get them under your instruction and provide funds for purchase that must be replayed to me on the same day.
9. MAKING A COMPLAINT
9.1 All complaints are treated as impartially as possible, as the little leaf company is a limited company.
10. REFUNDS
10.1 All refunds on services already provided are non negotiable.
10.2 If materials or supplies have already been purchased, these can be passed onto you (the "Customer") at a small agreed additional cost.
10.3 If no work has been carried out the refund for the service will be full and within ten working days via a bank transfer or cheque.
10.4 All refunds are final and end the Contract between us.
11. Payments
11.1 A 35% deposit is required before work begins, this will act as an agreement of contract in principal.
11.2 All payments must be made either via bank transfer, cheque or cash, upon receival of the funds a receipt will be generated and sent/given to you. (Please allow 5 working days for receipt).
11.3 Full payment will be expected within 5 working days of completion of the work.
12. HOW I USE YOUR PERSONAL INFORMATION
How I may use your personal information. I will only use your personal information as required for the work and will not be passed onto any other person/s/company without your prior agreement and/or knowledge.
13. OTHER IMPORTANT TERMS
13.1 Nobody else has any rights under the Contract. The Contract is between you (the "Client") and me (the "Contractor"). No other person shall have any rights to enforce any of its terms.
13.2 If a Court finds part of this Terms and Conditions or Contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority are unlawful, the remaining will in full force and effect.
13.3 Even if I delay in enforcing the Contract, I can still enforce it later. If I do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking of the Contract, that will mean that you do not have to do those things and it will not prevent me taking steps against you at a later date, for example, if you were unable to pay for materials bought on the day, I can still require you to make payment on a later date.
13.4 Which laws apply to this Contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the services in either Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the services in either the Northern Irish or English courts.
The Little Leaf Company
Organic Holistic Gardening and Grounds maintenance
NewportPagnell, Buckinghamshire, MK16 8TZ
Telephone: +44 7503 405065
thelittleleafcompany@yahoo.com
Registered in England & Wales Company No. 13388266